Any products purchased from our website www.berenstargh.infinityx.uk can be returned or exchanged for a full refund within 14 days of purchase*.
New pre-ordered products cannot be returned or exchanged*.
The item(s) must be in new condition with all packaging and tags included.
To return or exchange a purchase, email the following information to email@example.com and we will reply promptly with instructions.
Once we receive your item(s) your money will be returned. Please note that it can take up to two weeks to process your return once the item(s) have been received.If an item is received WITHOUT packaging and/or tags, you will be charged 25% of the refund amount.
*Original shipping costs are not refunded and customers are responsible for return shipping unless the reason for return is warranty defect.